Hotel NH Collection Brussels Centre (Brüssel)

Hofmann M.

02.05.24

9.9 Exzellent

Positiv Freundlichens und professionelles Personal, gut ausgestattetes und sauberes Zimmer, reichhaltiges Frühstücksbuffet, Rooftop-Bar Kommentar vom Hotel
Dear Hofmann M, What a wonderful review, thank you very much for sharing your experience! We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members. I will ensure to share this feedback with them to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Sidy DIALLO - Guest Relations Manager

01.03.24

8 Sehr gut

Positiv Gute Lage - im Zentrum und sehr gute ÖPNV Anbindung direkt vorm Hotel. Trotzdem relativ ruhig Kommentar vom Hotel
Dear Guest, Thank you for taking the time to share your recent experience at NH Collection Brussels Centre. I’m so sorry for the elevators and i do apologize for any inconvenience you may have had. I will definitely share your feedback with my colleagues and use your feedback as a great opportunity to do better. I still hope to welcome you to Brussels, to be able to meet you personally and to give you a memorable stay. Once again, Thank you for choosing to stay with us and we look forward to an opportunity to welcome you back in the near future. With Kindest regards, Sidy DIALLO – Guest Relations Manager Negativ Teilweise extrem lange Wartezeiten bei den Aufzügen Kommentar vom Hotel
Dear Guest, Thank you for taking the time to share your recent experience at NH Collection Brussels Centre. I’m so sorry for the elevators and i do apologize for any inconvenience you may have had. I will definitely share your feedback with my colleagues and use your feedback as a great opportunity to do better. I still hope to welcome you to Brussels, to be able to meet you personally and to give you a memorable stay. Once again, Thank you for choosing to stay with us and we look forward to an opportunity to welcome you back in the near future. With Kindest regards, Sidy DIALLO – Guest Relations Manager

Stewing F.

02.02.24

7.5 Gut

Negativ the heating was too hot and could not be changed Kommentar vom Hotel
Dear Mr Stewing, Thank you very much for having the time to leave a comment about your recent stay with us. Please, accept our apologies for the issue experienced with the heating System. Our IT Department is working on replacing the heating/aircon system, therefore it will be easier to switch the temperature of the room from hot to cold and viceversa. Again, thank you for your feedbcak and we hope you will give us a second chance to see our improvements and to bring you a better experience at the NH Collection Brussels Centre. With kindest regards, The Guest Relations Service

28.03.23

5 Ausreichend

Negativ viel zu teuer