Radisson Blu Hotel Cluj (Cluj-Napoca)

19.04.24

8.9 Sehr gut

Positiv Personal in der Rezeption und beim Frühstück ist sehr freundlich und zuvorkommend. Kommentar vom Hotel
Dear valued guest, Thank you for booking your stay with us and for taking the time to review your reservation. Your positive recognition for your reception and breakfast staff is highly appreciated. They will surely be delighted with your nice comment. Negativ Das Essensportionen (Abendessen) sind eher klein und man wartet sehr lange darauf. Auch auf die Getränke wartet man teilweise sehr lange. Das Personal war beim Abendessen überfordert (ev. unterbesetzt) - auch bei der Bar. Kommentar vom Hotel
Allow us to apologize for the waiting time for drinks and food. Most probably we have dealt with a crowded night, but this is no excuse for the level of service we want to provide to our guests. We will do our best to improve into this matter and offer professional and quality services. Looking forward in welcoming you again to Radisson Blu Hotel, Cluj. Best wishes, Rareș Mare Guest Relations Supervisor

14.12.23

9.9 Exzellent

Positiv Besonders das Frühstück Kommentar vom Hotel
Dear Valued Guest, Thank you very much for being our guest and for taking the time to review you recent stay. Guest feeback is really important to us, so thank you for your nice rates and comments. We hope to have the opportunity to welcome you back at Radisson Blu Hotel, Cluj. Best wishes, Rareș Mare Guest Relations Supervisor