Holiday Inn LAVAL - MONTREAL

The location was good in terms of proximity to the freeway and mall, it was quiet (apart from the room heater) and there was ample parking space.

It's very dated inside and the place looks tired. There is no communal seating area, there is no restaurant (under renovation apparently) and breakfast is order only (no buffet at all, not even for tea, juice, bread etc.). I was booked in for three weeks but only managed four nights before I checked out and changed hotels. The staff did not recognise the use of the central lodge card at first so I had to use my own card then had it refunded. I had to use a voucher written by reception to order breakfast, but the value did not cover several choices, so then had to assign the balance to my room; totally unnecessary. Could not recommend this to anybody, and indeed my colleagues found the same and also checked out early.