Hotel Comwell Roskilde

Thielsen A. Geschäftsreisender

16.08.22

7.3 Gut

Positiv Die Atmosphäre im Hotel ist gut. Kommentar vom Hotel
Dear Thielsen A. Thank youy for taking the time to write us with your honest and kind review. We are happy you had a nice stay and that our atmosphere added to your pisitive experience. We always strive to make our guests feel welcome and at home. Negativ Zimmer sehr klein und warm (Sommertag) und die Sauberkeit kann man verbessern  Kommentar vom Hotel
I am sorry that the room size did not live up to your expectations. I can see that you stayed in one of our standard rooms, which is smaller in size, namely 13 m2. I can recommend you one of our superior rooms with 24 m2. and includes a work desk, tea / coffee making facilities, air conditioning and panoramic views. I am sorry to read, that there was an issue with the heating in your room. I am sorry you had to experience this. We know our standards rooms tend to get hot in this time of the year. Unfortunately, the standard rooms have no aircondition, only a fan placed in the closet. But our superior room has aircondtion. Please let us know if we can be of assistance upon your next booking. We would be happy to help find the room that best matches your needs and wants. We hope to welcome you back another time. Have a lovely day. Best regards Anna Brock Review manager

Anonym Älteres Paar

30.07.22

8.6 Sehr gut

Positiv Sehr geschmackvoll und modernes Ambiente. Nicht steril Kommentar vom Hotel
Dear Guest Thank you for your kind words about our hotel and it's interior. We are very happy to ehar that the interior design made you feel welcome and at home :) A big priority of ours. We hope to be able to welcome you back again in the near future. Until then have a lovely day. Best regards, Anna Brock, Review manager

Weiß I. Älteres Paar

21.07.22

6.8 Befriedigend

Positiv Das Design Kommentar vom Hotel
Dear Weiß I Thank you for choosing a stay at our hotel and for leaving us with your kind review. We are happy you had a nice stay and enjoyed our interior design, which we hope added to the relaxed and nordic feel that we strive for :) Negativ Keine Klimaanlage im Zimmer, was bei der Hitze heftig war.
Zu wenig Steckdosen am Bett. Kommentar vom Hotel
We are sorry you missed the air conditioning. From your description I can tell you stayed in one of our sdtandard rooms, which do not have air condtioning. It does offer a fan, which is located in the closet in the room. We are sorry the room and the faciltities did not match your needs and wants. Pklease sdon't heistate to contact our reception during yor stay with us. We are more than happy to help make your stay as comfortable as possible. In this case we would been more than happy to look into to the possibility of upgrading you to our superior rooms, which offer air conditioning, more space and more facilities. We hope we have the pleasure of welcoming you back again. Have a lovely day. Best regards, Anna Brock, Review manager