Olympic Palace Luxury Spa Hotel (Karlsbad)

18.06.23

9.8 Exzellent

Positiv Alles Kommentar vom Hotel
Guten Tag, Vielen Dank für Ihre nette Bewertung. Wir freuen uns auf Ihren nächsten Besuch in unserem Hotel und hoffen, dass Ihr zukünftiger Aufenthalt mindestens so angenehm sein wird, wie er jetzt war. Jiří und OLYMPIC PALACE-Team

Buschbeck C.

03.11.22

8.5 Sehr gut

Positiv Very friendly service staff, especially in the lobby bar and reception. Room was very clean and big Negativ The quality of the food (breakfast and dinner) was not like a 5-star standard at all. Breakfast had no usual intercontinental choice and the offered food was either boring or dead-cooked, dry or strange cutted. Also dinner was only ok, nothing which you would expect from a 5 star hotel. The offered Flank steak came as a usual rump steak, fish was not spiced,...
The massages were not very relaxing, sometimes very rough or too fast and some of the massage stuff was obvioulsy not able or willing to speak, as we were welcomed with lay here and sayd goodbye with finish.

Unfortunately these both points were pretty a pity, as we came for relaxing, doing wellness and having a good time.

In general the hotel is very good, but should work at the given constructive criticism.