Hotel a&o Köln Dom

Anonym Geschäftsreisender

05.08.21

4.8

Positiv Everything was clean and organized. The service people were very friendly and helpful. It is very close to the HBF, which is nice. And there is a COVID test center across the street, which is useful. I did not eat breakfast at the hotel and cannot comment on it. Negativ Like most hotels, the doors are automatically closing. Which is fine. However, the door to my room was either defect, or wrongly set up, and closed with extreme force. Unless I used a decent amount of force to slow the door, it would slam every time I went in/out of my room. Not the worst thing, but made me worry I was bothering other guests.

What was more on the bad side was the hardness of the matress. I weight 100kg, and the mattress was pretty uncomfortable. It felt like I was laying directly on the springs. It would need like a 5-10cm thick mattress pad to make it soft enough.

Bachmann C. Privatreisender

12.07.20

9.8 Exzellent

Positiv Das Hotel hat meinen Ansprüchen im vollem Umfang genügt - habe mich wie immer wohl gefühlt. Negativ Einzig der Zahnputzbecher (ein schlichter Plastikbecher hätte in der Corona-Zeit genügt) hat diesmal gefehlt.

Anonym Geschäftsreisender

14.11.19

3.1

Negativ Kurzfristig gebucht. Teuer und hässlich