General Terms & Conditions for group travel and conference reservations
The contractual basis of group travel and conference reservations
a) All reservations are relayed to the relevant hotel by HRS acting as communicating messenger.
3. Hotel contract and payment
a) Hotel contracts are concluded directly between the user and his chosen hotel through the reservation process. The form of payment is agreed between the user and the hotel. All rights and obligations arising from hotel contracts exist directly and exclusively between the person booking the room and his chosen hotel. Hotel contracts are subject to the General Terms & Conditions of the booked hotel, which may be supplied by HRS on request at any time.
4. Types of reservation
5. Changes and cancellations
6. Hotel categories and hotel information
7. Room prices and conference fees
8. Data protection
Although the utmost care has been taken in collating the available information, HRS cannot accept any liability for errors that may arise during data entry or data transfer. Data may only be copied onto other data storage media - even in part - or used for purposes other than those intended here with express permission from HOTEL RESERVATION SERVICE Robert Ragge GmbH, Cologne/Germany.
Lufthansa has selected the following partner to offer hotel bookings through its Web site. Your hotel booking contract will be concluded directly with this partner and is separate to your flight booking with Lufthansa. Lufthansa is therefore not a tour operator and cannot be held liable for any service provided by the partner.
All products/services, with the exception of air transportation, are supplied by HRS with whom you form a contract.