Contact HRS
Overview of your HRS contacts
We're always open to questions and suggestions. Here's where you'll find the best person to contact:
HRS – HOTEL RESERVATION SERVICE
Robert Ragge GmbH
Management
Blaubach 32
50676 Köln
Germany
Telephone +49 221 2077 600
Fax +49 221 2077 211
HRS – HOTEL RESERVATION SERVICE (Shanghai) Co., Ltd.
(Member of HRS - HOTEL RESERVATION SERVICE Group)
Level 27, Hong Yi Plaza, 288 Jiu Jiang Road
Shanghai 200001
China
Telephone +86 (0)21 5197 6700
HRS Toll Free Reservations Hotline (China):
800 7201388 / 400 7201388
Fax + 86 (0)21 5197 6747
HRS – HOTEL RESERVATION SERVICE S.A.R.L.
124 Boulevard Haussmann
75008 Paris
France
Telephone +33 826 962 962
Fax +33 155 06 5617
HRS – HOTEL RESERVATION SERVICE LTD.
The Triangle
5-17 Hammersmith Grove
London W6 0LG
Great Britain
Telephone +44 800 328 4328
Fax +44 20 8846 0641
HRS – HOTEL RESERVATION SERVICE S.R.L.
Via L. Bissolati, 54
00187 Rom
Italy
Telephone +39 06 42031555
Fax +39 06 42031559
HRS – HOTEL RESERVATION SERVICE Rezervasyon Hizmetleri Ltd. Sti.
Beybi Giz Plaza Kat: 26
Ayazaga Mah. Meydan Sok. No: 1
34396 Maslak, Istanbul
Turkey
Telephone +90 212 444 8 477
Fax +49 221 20 77 666
HRS – HOTEL RESERVATION SERVICE Poland Sp. z o.o.
Aleja Jana Pawła II, 19
00-854 Warsaw
Poland
Telephone +48 22 49020 20
Fax +48 22 25606 19
LLC HOTEL RESERVATION SERVICE RUS
4, Stasovoy St., Suite A300
119071 Moscow
Russia
Telephone +7 499 277 7887
Fax +7 499 277 7898
Hotel reservation hotline
HRS hotline
Telephone +44 800 328 4328
Fax +49 221 2077 666
Monday to Sunday: 24 hours a day (CET)
Reservations for conferences, special events, groups and trade fairs
Telephone +49 221 2077 300
Fax +49 221 2077 661
Monday - Thursday 8am-8pm
Friday 8am-7pm
Saturday 9am-2pm (CET)
Hotel contract department
Hotel purchasing
Telephone +49 221 2077 500
Fax +49 221 2077 664
Lufthansa has selected the following partner to offer hotel bookings through its Web site. Your hotel booking contract will be concluded directly with this partner and is separate to your flight booking with Lufthansa. Lufthansa is therefore not a tour operator and cannot be held liable for any service provided by the partner.
All products/services, with the exception of air transportation, are supplied by HRS with whom you form a contract.
