Contact HRS

Email us

Do you have any enquiries? Whether you are a corporate client, a hotel owner, a travel agency or a private customer – our hotel experts offer professional help.

Your matter of concern:

Quenstions on making, changing and cancelling bookings

Feel free to e-mail us any questions you may have about making, changing and cancelling bookings. We'll be happy to respond to them.

You can, of course, address your questions about making, changing and cancelling bookings directly to the relevant department by phone.

Telephone +49 1805 477 000 , +49 221 2077 600

Please don't forget to enter your telephone number so that any questions relating to your booking can be answered quickly.

Your e-mail to us:
[*These fields are mandatory]

Title:

First name:*

Surname:*

Street, no.:

Postcode/ location:

Country:

Telephone: *

E-mail address:*

Booking no.:

Message:

Let our hotel professionals support you

Telephone

0800 328 4328 *

E-Mail
ukoffice@hrs.com

Opening hours Monday to Sunday, 24 hours a day

* 6.7 pence/min. from the local landline network, different prices from the mobile network, if applicable.

Postal address

HRS - HOTEL RESERVATION SERVICE LTD.
The Triangle / 5-17 Hammersmith Grove
London W6 0LG

Great Britain

Lufthansa has selected the following partner to offer hotel bookings through its Web site. Your hotel booking contract will be concluded directly with this partner and is separate to your flight booking with Lufthansa. Lufthansa is therefore not a tour operator and cannot be held liable for any service provided by the partner.

All products/services, with the exception of air transportation, are supplied by HRS with whom you form a contract.